FULL CARAVAN SERVICE
At Calibre Caravan Services Ltd we feel that servicing should not just be a tick list process. We like spending time, getting to know your caravan so we can minimise any potential problems you may encounter while on your holiday.
We can carry out an annual service to your caravan at your home, storage site or even at your campsite pitch throughout southern Staffordshire.
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If your caravan is still under the manufacturer’s warranty, then we are approved to service it without affecting that warranty. Service reminders can be sent out each year to help ensure your warranty is maintained and you don’t forget. We can enter the service report onto the manufacturers website portal to confirm the service has been carried out.
We will look after your driveway by protecting resin coat or tarmac for example. We lay down a cover to prevent brake dust or grease getting on to your drive. If the ground your caravan is parked on is grass or gravel then that’s no problem, we have steel plates to support the jack and axle stands. Sloping driveway? Again, no problem. If the caravan can be levelled off then we can safely jack it up.
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We exceed the training and qualification requirements of the NCC, AWS and MCEA to service and repair your leisure vehicle. We are trained and endorsed by all the main appliance manufacturers.
We carry everything needed in our mobile workshops to carry out a full service. Water, 230 volt ‘mains’ electricity and many parts if needed.
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We are regularly independently assessed to ensure we have tool calibration, good working methods (Code Of Practice), qualifications, insurances and paperwork in place.
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Because we also repair caravans, that gives us a deeper insight to understanding potential problems that may be lurking undetected. If we do happen to find a problem during the service we can send you a video or photos of fault. We will give you a price for the repair and confirm your permission to proceed.
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Please take a look at our prices page on our website.
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A caravan service covers all aspects detailed below to the bottom of the page. The full caravan service will take around 4 hours to complete.
Here is a short list of what is checked on a full service. If you would like to find out more then read on to the bottom of the page.
A caravan service comprises of: -
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CHASSIS SERVICE
If the ground you park your caravan on is soft (grass or gravel etc), this is not a problem for us, we can safely jack up and support your caravan. Even if it is on a sloping drive. So long as the caravan can be levelled off, we can safely jack it up and support it safely (send us a photo of your drive to confirm). We can lay down heavy duty steel pates to protect your Tarmac, resin or presscrete drive etc. Kieron has been self employed and working mobile for 12 years and has a total of 36 years experience in jacking up and repairing vehicles.
(((PHOTO OF SUPPORTED CARAVAN ON SLOPE, GRASS AND TARMAC))))
Here are some elements of what we check and adjust on a service: -
Braking system: -
Remove brake drums so that we can clean and inspect the drum and brake shoes, inspect the drums, shoes and wheel bearings and adjust the caravan brakes.
Check the operation of the handbrake and overrun mechanism, lubricating where needed. We use a method to simulate the dynamic operation of the brakes so we can ensure they function correctly on the road when towed and the brakes correctly release when the caravan is reversed. Hitch assembly tested for correct engagement, hitch pads cleaned and checked for wear. We ensure the emergency breakaway cable is in good condition and is of the correct type so it would correctly apply the brakes in an emergency.
Chassis:-
Inspect the caravan chassis for corrosion, cracks, distortion, and security to the body. Chassis and hitch bolt tightness checked. Corner steadies checked for smooth operation, condition and lubricated.
Stabiliser pads and ATC operation (where fitted).
Drawbar checked for smooth operation, greased and gaiter integrity.
Jockey wheel, cracks, pressure, post bearing and clamp.
Suspension & axle checked for wear and correct ride height. Wheel box abrasions or holes, cracks to the wheel box are repaired as part of service.
Tyres:-
Inspect the caravan tyres for age, correct load rating, speed rating, pressure, tread depth and for any cracking or damage.
Spare wheel access and whether you have a jack and locking wheel nuts etc.
Road lights:-
Check operation of the road lights, fridge and ATC LED operation checked with our specialist test box that simulates the tow vehicle. Bulbs are replaced if needed as part of the service.
All this will ensure that if you were to be pulled over by VOSA in a roadside check you will be sent along on your way to continue your holiday without any further delay.
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We will look after your caravan.
We place down our mat in your doorway and remove our shoes upon entry to your van.
GAS TESTING AND INSPECTION
SAFETY
A thorough test of the gas system is carried out to include: -
We test the entire gas system for gas leaks and ensure the system is tight. Gas joints can work loose with the movement of the motorhome or caravan on the road or natural hot and cold cycles. Age, suitability and function of regulator and hoses are checked and that gas dispersal points are present and clear. Flame pattern and colour are checked, flame failure safety devices are tested, thermostat controls are operating as intended and functionality of all gas appliances are assessed.
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A flue gas analysis is performed on each appliance to test the carbon monoxide output and flue gas ratios are correct to give a good idea if further investigation is required into the appliance condition and whether an appliance service is required. If the caravan is stored for some time or not used over winter then insects (especially spiders and flies) can partly block up gas appliance flues or burners affecting the safe operation of the appliance. Some fridges vent in to the awning side of the caravan so it is important to check the appliance functions correctly.
Gas tanks and all pipework inspected. Gas pipe electrical bonding tested.
All this is checked as part of the habitation service. The flue gas analysis is not a requirement of the manufacturers or AWS service but we feel it is essential to assure your safety.
230 VOLT, MAINS ELECTRIC TEST AND INSPECTION
Mains electric, 230v / 240v, test that the RCD trips at a set Amperage in a given time, nuisance tripping chassis earthing and bonding, socket testing to ensure each one is wired correctly and wires haven’t come out or rodents nibbles through cables, functionality of all mains appliances, space heater, water heater, hot plate, mains charger, 230v lighting, fridge etc, polarity check, wiring condition, no exposed wires. Let's ensure your holiday doesn't shock you in an unpleasant way. All circuit breakers and RCD are suitable and correctly rated. Electrical leakage. If in the event someone receives an electric shock the RCD will isolate the power before serious damage is done to the person.
(((PHOTO OF SOCKET TESTER, all 4 testers, RCD TESTER)))
APPLIANCE TESTING
During the gas and 230v test phase all the appliances are tested to assess whether they are functioning correctly. If they are found to be out of parameters then further investigation can be carried out to ensure the safe and uninterrupted use of the appliance.
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12 VOLT ELECTRICS, TEST AND INSPECTION
The battery condition is tested, not with the old school drop tester but with an electronic test box that measures true capacity of the battery, we can confirm the battery is capable of powering the motor mover and would be suitable if you decide to go off grid for a few days. We top up the electrolyte and ensure the charge voltage is suitable for the type of battery fitted (plus solar charge if fitted). We check all lights, aux sockets tests, TV booster and toilet flush etc. The fuse box and wiring is checked where practical to ensure there is no evidence of problems.
(((PHOTO OF BATTERY, ELECTROLYTE TEST, AUX TEST)))
FIRE & SAFETY
Fire safety and ventilation, test of CO alarm, smoke alarm, suitability of fire blanket, fire extinguisher, all windows open (fire escape). Ventilation vents are not blocked. Battery age of the smoke and CO alarms.
WATER SYSTEM
The water system is primed and filled and the water pump switching operation is checked making sure the pump doesn’t run on too long. Tap operation, tightness of clamps and no leaks. Fresh and grey water pipes and tanks are checked to ensure no leaks or blockages and when done the system is drained down to prevent bacteria or frost damage in winter and spring. The water filter is usually only renewed if the customer has supplied a filter. Customers tend to have their own schedule for filter replacement. A spring sanitation of the water system can be carried out upon request.
Toilet, check and lubricate lip seal, check for corrosion to wiring, function of toilet pump and level indicator operation.
BODYWORK
The external bodywork is checked for damage, cracks to panels, sealed joins that have failed and may allow water in, window seal integrity, roof lights and the mastic seals, banding strips that join panels, locker door integrity, lubricating all rubber seals where needed, checking water run off does not cause problems on the underside floor etc. lubricate locks. Windows are checked for security, condition and delamination.
Internal bodywork, Blinds, general condition of interior, window latches and stays are all checked. Roof lights operate correctly and have no damage.
DAMP REPORT
All going well, our damp inspection and report will show no cause for concern. If, however, any issues are found we will give guidence on how to deal with it. Often it is enough to reseal the problem area. If the damp inspection is part of a full service we will often overseal or patch over small areas where the water is coming in at no extra charge. This repair is often good enough to see you through to the next service and beyond.
Even on the caravans and motorhomes where only a visual inspection is needed we damp test the cuboards on the walls and look for witness marks, run marks, staining, corrosion and high damp readings on the cupboards where water has entered. This can still cause problems where the water runs down to the wooden floor, matress or wooden cupboards making them swell and become unsightly and weak.
We use manufacturer approved professional damp meters - Protimeter Survey Master - and give a comprehensive and accurate damp report. All damp reports meet and often exceed the manufacturers requirements.
A non invasive damp meter is used but this sometimes gives a false reading of damp, such as metal behind the wall board, wiring or brakets. In this case a damp meter with two sharp probes is used. The probes are inserted gently and not too far in and in a place where any holes that may be evident are not seen, usually in a corner or under the rubber seal of a window.
Damp readings under 15% are fine, above 30% then there is some problem giving the area a regular feed of water. If you can smell damp then its likely the problem has gone too far and the wood has become rotten, readings of 99% would be common. At this point a repair will be very expensive. If the affected area is small it may be possible to stop any more water coming in and let it slowly dry out.
It is a good idea to have regular servicing and damp checks carried out to ensure there are no problems developing. It also helps maintain a service track record to give future potential purchasers confidence.
I carry my own water supply and pure sinewave 4kW generator. Many parts are kept in stock so if any problems are found they can be resolved on the first visit. Because I also repair appliances and other systems it gives me a deeper insight as to what to look out for and what can go wrong by looking for early tell-tale signs. I stand by my workmanship and have my home address on all paperwork, business cards and website.
Why have your caravan serviced?
Regular servicing ensures you can relax and enjoy your holidays with minimal hassle while also ensuring you fulfil your duty of care to other road users and campsite users. It won’t guarantee you will have no problems but the possibility of any problems occurring will be greatly reduced.
I’m not into scaremongering but the facts are… Check small print in your insurance documentation. You may only be covered pending regular servicing. Your responsibility to ensure your Leisure Accommodation Vehicle (LAV) is safe to operate. If there were to be a fire originating from your caravan on a campsite, if it were proved you did your bit to ensure the caravan was safe by having it serviced then all good, otherwise you may be liable. Similar if you were involved in a road traffic incident the police and your insurance would be checking the roadworthiness of the caravan. Insurance companies like to find a way not to pay out.
Servicing also protects your loved ones from hazards such as fire and carbon monoxide poisoning, it identifies small problems before they become costly repairs.
When you come to sell your caravan if you have had regular servicing it gives the buyer confidence in the purchase.
Finally: -
Upon completion a full service report is given in A4 paper format.
If any problems are found and they can’t be easily rectified as part of the service then we can quote for the repair and reschedule.
Calibre Caravan Services are a manufacturer approved mobile service that comes to your house, storage site or campsite pitch. We carry out a comprehensive range of repairs, maintenance and servicing to your caravan to include:-
· Caravan fridge repair and diagnostic
· Caravan heater repair and diagnostic
· Caravan water heater repair and diagnostic
· Caravan toilet repair and diagnostic
· Caravan 230v repair and diagnostic
· Caravan 12v repair and diagnostic
· Caravan window replacement
· Caravan wheel bearing replacement
Testimonials from Google: -
All reviews can be found on my Google profile.
3 months ago
Well done first class work my caravan service all done work to look at later reported to me and advice given on what to do.Thanks to Kieron and Jamie see you next year.
6 months ago
Calibre Caravan Services carried out a service on my Swift Conqueror last week. The work carried out by Kieron was first class and his knowledge and no how was second to none. The work / service was also recorded on the Swift Website to maintain the Warranty. We have used Dealers in the past but will only use Calibre in the future. We highly recommend this Company.
5 months ago
Recently used Calibre for a full motorhome service, including hab check and cam belt change. Great communication from start to finish and excellent technical knowledge. Highly recommended.
8 months ago
Excellent service from Calibre, full hab check on our motorhome. Installed 3 new taps, resealed the kitchen sink and gave us valuable guidance on self maintenance.
Highly recommend this fabulous team.
6 months ago
Great service, would definitely recommend 100%
7 months ago
Brilliant reliable service.
7 months ago
Nothing too much trouble. Will deffinitely book our service again next year.
10 months ago
Keiren from Calibre caravan service did an excellent job of servicing my Swift 560 twin wheel caravan on my drive. I was very pleased with how efficient and tidy it was done. He arrived on time with Aly and both got to work right away I was very pleased with the price of the servic and is more than competitive with any one else. Thanks again Kieren and Aly.
8 months ago
Excellent and friendly caravan service. No hesitation to recommend.
9 months ago
Carried out a full service on our touring caravan.
Kieron was very informative and gave expert recommendations on any issue he found
9 months ago
Superb job. Very thorough service of our caravan, great feedback and clearly very knowledgeable. All in all a five star service and I would definitely recommend.
a year ago
Keiron serviced my Caravan today. Not only did he carry our the required work to the highest standard, he also gave me lots of useful advice on maintenance. This is the second time I’ve used his services and will do so again next year. I thoroughly recommend him.
Services: Tires, Electrical, Body & Trim, Brakes
a year ago
Great service. Kieron was punctual and efficient, and described any areas of concern and offered good advice. Excellent value for money will use annually now for all servicing.
a year ago
Habitation check and gas service on our 30 year old Hymer right at home. Can't say enough good things about the experience. Truma Gas heater needed a part replacing, and he already had the part in his mobile work van! Talk about outstanding work. Will definitely be using again in the future for habitation related problems. Thanks again!
a year ago
Positive: Professionalism
Caravan full Service excellent again.
a year ago
Highly recommend. Kieron arrived on time. Was extremely knowledgeable and performed a thorough service of our caravan. Kieron repaired or replaced some minor issues and talked me through what he had done or was doing. Excellent communication and will definitely be using this service again.
Service: Electrical
a year ago
Another amazing job done by Kieron, had our caravan serviced and a few things needed replacing , he has done it all everything checked off and all for a more than reasonable price.
a year ago
Contacted Kieron to give our caravan a quick check over as we were concerned about a possible damp issue, he came out checked the van over and gave us peace of mind as well as some handy tips to resolve the issue ourselves when he could have done the job himself and charged us for it! Would definately recommend and we will be using him in the future. Lovely chap and very knowledgable.
a year ago
Kieron arrived promptly on time, and has a pleasant personality. Explained what he was doing and gave my caravan a thorough inspection, service and damp test accompanied with completed paperwork. Very satisfied with his work and would definitely recommend him.
2 years ago
Positive: Professionalism, Punctuality, Quality, Value
After just having my Caravan serviced for the 3rd year running by Kieron from Calibre Caravan Services I can highly recommend his services. Extremely thorough with his work, very knowledgeable on the whole aspect of caravan maintenance & repairs. All details discussed in full and overall a pleasure to deal with.
2 years ago
Absolutely fantastic service. Kieron identify the problem within the time of the service being carried out, parts were order and we were kept updated on their delivery. Part was fitted on the date specified and 100% happy with all work carried out. Excellent service
Services: Steering & suspension repair, Electrical
2 years ago
Positive: Professionalism, Punctuality, Quality, Value
I was very happy with Kieron, as he carried out our annual maintenance service check on our caravan. His friendly manner and professionalism was recognised and I would recommend him to anyone who requires quality work undertaking on their caravan/mobile home.
Response from the owner2 years ago
2 years ago
Positive: Professionalism
Excellent service carried out my Bailey Motorhome habitation service will use again next year
2 years ago
Positive: Professionalism, Punctuality, Quality, Value
This was a habitation service for our motorhome. The engineer arrived promptly and was very thorough. He explained careful all he had done and found.
Very professional and good value for money.
2 years ago
Positive: Professionalism, Quality, Value
Habitation service of a motorhome. Fantastic service by Kieron. Would definitely use again.
2 years ago
Positive: Professionalism, Punctuality, Quality, Value
What an easy caravan service to book. When booking we did all of it over text and it was so simple. The service that we received and also the help afterwards was fantastic. Can't recommend enough. Give it a go......
3 years ago
Positive: Professionalism, Punctuality, Quality, Value
Have used kieron now for second year running first year did my first habitation check and did he check it first class job and the way he went round my motorhome I knew he was doing a good job then this year march 2021 he did first two yearly service and habitation and the same again first class job would recommend kieron to any one so polite and professional and very prompt
2 years ago
Excellent chassis and habitual service on my caravan. Very thorough and professional at a very fair price. Very friendly and happy to discuss any work he was doing. I would highly recommend
2 years ago
Positive: Professionalism, Punctuality, Quality, Value
We had our caravan fully serviced by keiron of Calibre Caravan Services. He did a thorough and professional job and we were very pleased with all he did. We would highly recommend Calibre Caravan Services.
2 years ago
Positive: Professionalism, Quality, Value
Kieron has looked after our caravan for a number of years and we are always very pleased with the work he does. He goes above and beyond in helping us ensure we keep our old van on the road. Keiron is always very professional and thorough. I wouldn't hesitate to recommend him.
3 years ago
Used Calibre caravan service as an alternative to the dealer I bought my motorhome from in Nottingham as kieron came to me did an habitation service fitted a new tv Arial and also fitted an immobiliser on the engine very professional kept to the covid guidelines took time to explain different things if you were not sure of any thing 5star service definitely will be using kieron again would recommend Calibre to any one
3 years ago
Positive: Professionalism, Punctuality, Quality, Value
Kieran carried out a habitation check . He was very thorough, professional and courteous. Good value. He picked up on a fault and fixed it straight away. Will use him again. Good job mate.
3 years ago
Positive: Professionalism, Punctuality, Quality, Value
Habitation Service carried out on our Motorhome.
3 years ago
Positive: Professionalism, Punctuality, Quality, Value
Calibration Caravan Servicing. Hi Kiran, just a note to say, how pleased my wife and I were with the service you carried out on our caravan. You were on time very professional and thorough, we could not have asked for more. Hope this helps with your business. Tom.
3 years ago
Positive: Professionalism, Quality
Kieron was very knowledgable and professional and our caravan service was very thorough. Would highly recommend this service.
3 years ago
Our caravan was recently serviced by kieron who was punctual, efficient and knowledgeable in all areas. Would highly recommend with any service work and any technical issues.
Thanks again
3 years ago
Positive: Professionalism, Punctuality, Quality, Value
Great work and a quality service. Kieron is reliable and great value. Would thoroughly recommend !
4 years ago
Positive: Professionalism, Punctuality, Quality, Value
kieron serviced our caravan this year and we felt he was very professional knowledgeable and thorough . Nothing was missed and he spent time explaining all his findings before going ahead with any repairs. He went out of his way to find the most reasonably priced parts and came back promptly to finish any jobs that were outstanding. We will definitely recommend him and be using him again.
4 years ago
Had my caravan serviced a few weeks ago, and a truma heating problem repaired yesterday by Kieron. Everything was completed with no hassel and no mess. I have previously used a dealer but I will now only use Keiron. He is more thorough and does a better job than the dealer. He is professional and friendly and does and excellent job. I would highly recommed him.
4 years ago
what a fantastic service kieron did on our old caravan he was very pleasant and very thorough he spent over 5 hours checking every part of the caravan inch by inch and any problem he found was explained to us in detail and sorted by kieron straight away, all we had to do was supply the cuppa a few times . kieron also explained to me how everything worked due to being a novice with caravanning. calibre caravan service what a great find on google .